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Your data, explained

How 7Bit Protects Your Privacy

A plain-language look at what we collect, why we run identity checks on certain payment methods, and the rights you hold as a player.

Privacy Policy

Last updated: September 29, 2026

This page sets out how we handle personal information at 7Bit, from the details you give us at signup to the checks we run when you deposit or withdraw with PayID, POLi, cards or crypto.

When you open an account with 7Bit, you hand over a certain amount of personal information by necessity. We take that responsibility seriously. This policy explains what we collect, how long we hold it, who might see it, and what say you have in the matter. It is written for Australian players, so the examples and payment references reflect the methods actually used in this market.

What information we collect

We collect information in three main ways: what you give us directly, what our systems record automatically, and what our banking and verification partners confirm on our behalf.

  • Account details: name, date of birth, email, mobile number, and country of residence at registration
  • Identity documents: passport, driver's licence or similar, requested during KYC checks
  • Proof of address: a recent utility bill or bank statement, usually only needed for larger withdrawals
  • Payment data: PayID and bank account references, POLi transaction confirmations, card BIN details, or crypto wallet addresses for BTC, ETH, USDT and LTC
  • Technical data: IP address, device type, browser, and session logs used for security and fraud prevention
  • Gameplay data: bets, wins, session length and game titles played, used for account history and responsible gambling tools

Why we run KYC checks

Know Your Customer checks exist to confirm you are who you say you are, that you meet the 18+ age requirement, and that the payment method on your account genuinely belongs to you. This matters whether you fund your account with a fast local rail like PayID or POLi, a Visa or Mastercard, or a cryptocurrency wallet.

For PayID and POLi deposits, we may confirm the linked bank account matches your registered name. For card payments, we check the card holder name against your account details. For crypto deposits and withdrawals in Bitcoin, Ethereum, Tether or Litecoin, we may ask you to confirm wallet ownership, particularly before a first large withdrawal, since blockchain transactions cannot be reversed once sent.

How we store and protect your data

Personal and financial data is encrypted in transit and at rest. Access is limited to staff who need it to process payments, run verification, or handle your support queries. We do not sell your personal information to third parties, and we do not use your gameplay data for anything beyond account management, fraud prevention and, where you have opted in, marketing communications.

Documents submitted for KYC are retained only as long as required for verification, fraud prevention and any applicable record-keeping obligation, then scheduled for deletion. If you close your account, we retain a minimal record set for a limited period in case of disputes, chargebacks or fraud investigations, after which it is purged.

Who we share data with

We share data only where it is necessary to run the platform: payment processors handling your PayID, POLi, card or crypto transaction, identity verification providers who confirm your documents, and game studios such as Pragmatic Play, Evolution Gaming and Betsoft, who may receive session data needed to run live tables and pokie rounds fairly. We do not share your data with unrelated advertisers.

Your rights as a player

  • Request a copy of the personal data we hold about you
  • Ask us to correct inaccurate account details
  • Request deletion of your data, subject to legal and financial record-keeping limits
  • Withdraw consent for marketing emails or SMS at any time
  • Set deposit limits, time-outs or self-exclusion through account controls or by contacting support

To exercise any of these rights, contact our support team through live chat or email. We aim to respond promptly and will let you know if we need to verify your identity before actioning a request, which is itself a privacy safeguard.

Cookies and tracking

We use cookies to keep you logged in, remember your language and currency preferences, and understand which games and promotions are working well. You can manage cookie preferences through your browser settings, though some site functions may not work correctly if essential cookies are blocked.

Changes to this policy

We may update this policy as our banking partners, verification processes or game providers change. Material updates will be flagged on this page, and continued use of your account after an update means you accept the revised terms.

For more on how deposits and KYC-linked withdrawals work in practice, see Banking at 7Bit. Full account terms sit on our Terms and Conditions page, and if gambling ever stops feeling fun, our Responsible Gaming page has tools and support links. Ready to set up an account under these terms? Head to registration.